The loss or departure of staff has a significant impact on production efficiency, especially in small and medium-sized companies. If positions cannot be filled or knowledge carriers are not on site, there is often a lack of the right advice at the right time in the event of production errors. If, for example, the bread rolls in an artisan bakery are too small, only the experienced bakery staff usually know the causes.
In order to counteract the shortage of skilled workers and support these businesses in making experience-based knowledge available at all times, researchers in the "WiBe-Back" project have dedicated themselves to this topic. In cooperation with Bäckerei Möbius and Hallo Welt! GmbH, an in-house chatbot was developed that provides assistance and suggested solutions for the production of baked goods.
The result not only impressed the master bakers, but also the jury of the FutureSax Transfer Prize. Above all, the transferability to other artisan businesses and the application-oriented assistance in the practice of small companies were decisive for the award. On June 25, the project was awarded 1st place at the innovation conference.
Are you and your production company facing the challenge of digitizing experience-based knowledge and retaining it in your company? Are you looking for solutions for consistent product quality, even though your product is determined by various mechanical or manual influences? Then contact us - we will bring the right digitization solution to your application!